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Frequently asked questions

What is Power Essays?

Power-Essays.com provides students with professional academic papers to help them gain success in their academic careers. We are leaders on the market of academic writing agencies with the highest qualified professionals to complete any assignment for you. Our clients report us to be a reliable service that saves time and nerves with a fair pricing policy.

Is your service confidential?

Yes. In order to complete your order, we do need to know some of your personal details, like your first and last names, mobile phone number and email address. We keep this information in our secured database, and we never share it with third parties.
No one will ever find out that you used our services unless you decide to tell them yourself.

Is my payment information safe on your website?

Power-Essays.com is a reputable company and we only collaborate with other trustworthy companies. We want you to feel confident when you order from us, which is why we use only the safest and most reliable payment methods, such as BlueSnap and SafeCharge or VISA and MasterCard.

How do you come up with the price?

We carefully monitor the prices of the academic writing market and can confidently assure you that our prices are competitive with other services. We provide an affordable service for not only a beautifully written final product, but also for a wonderfully attentive customer support team. Our prices are carefully calculated to ensure students that they are receiving the best product possible for their money. Our professional writers only provide original papers that are completely free of plagiarism, so you can feel confident that you are never being overcharged for poor quality work. Plus, we include many free services, such as free revisions, title page, bibliography, etc.

Do you provide a money back guarantee?

We offer free revisions if our work is unsatisfactory, but we can also provide a refund. Please visit our Money Back Guarantee page, where you can find out everything you need to know about our refund policy.

How do you choose my custom paper writer?

When selecting our writers, we look for the following criteria:

  • Your selected writer category regular writer, advanced and premium writer;
  • The writer’s experience and educational background;
  • Availability to complete your order in a set deadline.

Can I choose a writer?

Returning customers may choose to use the writer who previously completed an academic paper for them. Just click on “Preferred writer” while placing a new order and type in the writer ID which can be accessed through our support team.

Where are your writers from?

We work with researchers from all over the globe. The majority of our writers are native English speakers, but we also employ non-native writers who speak and write flawlessly in English. We do provide our customers with the option to choose a writer according to their personal preferences.

Will I get to communicate with my writer?

You may communicate with your writer only from your Personal order page. You can send any messages and attach any files or pictures to it on your Personal page. For your convenience, we also send you email notifications when you writer sends you a new message.

Can I be sure that my paper is plagiarism free?

We guarantee that every paper is absolutely original. We guarantee the safety of your papers and your reputation. We have a plagiarism-free guarantee, so we are positive that when you order an academic paper using our service, you will get a unique academic paper.

Do you have a database of pre-written essays?

No, we do not use any pre-written essays. Our experienced writers compose every paper from scratch.

What format do you use for writing custom essays?

We use a traditional academic format:1 inch margins on all sides, 275 words per page, 12 point, Times New Roman or Arial font, double-spaced. If your paper requires special formatting, please indicate this information in the "Paper instructions" box on the order page.

When can I expect to receive my paper?

With Power Essays, you can actually set your own deadline! Immediately after receiving your payment, we begin working on your order to ensure that it is completed in time. For example, if you place an order at 8 P.M. on Tuesday and choose the 1 day delivery option, you will receive your custom paper by 8 P.M. on Wednesday.
Please make sure to upload all necessary required documents at the time you place your order. If you add them after a writer has already started on your assignment, your deadline may be adjusted accordingly.

What are the steps to filling in an order form?

When you arrive at the digital order form, indicate your topic, page count (do not count the title and the bibliography pages), types of sources and their numbers and a delivery date.
Please leave all your paper’s requirements in the comments. Fill in all fields on the order form, and include your course title, the preferred writing style and any other assignment details. Our writer should be able to clearly understand your assignment in order to prepare your paper correctly.

How can I send all my materials (case study, articles, pictures) to the writer?

After you submit your order and we approve the assignment, we automatically create a Personal page for you on Power-Essays.com. There you can access each of your orders and upload as many materials as needed. Alternatively, you can send us your materials to [email protected] and specify your order ID in your message.

I have forgotten my password. What should I do?

Your individual password is very important and protects your data from other sites. However, If you forget your password, just click on “Forgot password?” on the log in page and a randomly generated password will be sent to your email.

How will you send me my final paper?

As soon as your writer finishes your paper, we will notify you by email and attach the completed assignment. You will also be able to download it from your personal page on our website at any time.

What should I do if I don’t receive my paper by the deadline?

Inform us immediately with a message on your personal order page, live-chat or just call us. Our support manager will carefully review your order. There are several reasons as to why you may not receive your paper by the deadline. For example, your email address may be wrong or our messages may have gone to your spam folder. Keep in close contact with your writer, because he or she may be waiting for your reply and cannot continue working without your assistance.

What if I’m not satisfied with my custom paper?

If you would like to make any functional changes to your paper, contact our support team and provide them with additional comments and directions. If you require any significant editing that contradicts with your original instructions, you will be asked to pay a rewriting fee, which we will calculate according to the complexity of your task. For more details, please visit our Revision Policy page or contact our customer support representatives.

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